Description
VSQ 3010 SERIES |
Queue Server PC-Based, 20 Department, 32 services, 60 counters. First-Come-First-Served, Priority Calling. UPS power backup memory.
|
Ticket Printer Thermal / Dot Matrik Printer ranging from 6 – 12 call buttons |
Touch Screen Kiosk Consist of 17 LCD Touch Screen Panel with high reliability and using resistive sensing technology. |
Main Display Ranging from 2 to 4 rows, 4 digit Ticket No., 1 or 2 digit Counter No., 2.3” or 4“ Character Height Superbright 7 – segment Red / Green LED. Silver Anodized Aluminium Frame. |
Multimedia Display Displays multimedia contents with Queue information at real time on TV. |
Counter Display 4 digits, 2.3” / 4” Character Height Superbright 7-segment Red/Green LED. Silver Anodized Aluminium Frame. |
Counter Terminal LCD Display Keypad. RJ45 Connection Interface. |
Voice Module Microprocessor technology with built-in amplifier. Comes with 2 wall-mount / ceiling speakers. |
Device Gateway TCP/IP Based, accessible from within the organization network. Interface between the Queue Server and all the hardware. Each device gateway represent a department in the queue system. |
Upgradability Up to 20 Departments Up to 32 Services per Department Up to 60 Counters per Department |
PC Supervisory Software Web server for real time graphical queue monitoring and report generator. |
Queue Functions Sequential Call Recall Random Call Multiple Service and Priority Call Missed Call Serving Time Remainder Waiting Time Remainder New Queue Notification Transfer Queue Store Queue / Check Queue Status Queue Reports Real-time Queue Monitoring Multiple Languages Voice Ticket Formatter Wizard Integrated QoS Monitoring and Reporting Integrated HIS, CRM, appointment system Waiting Time/Zone Optimizer Peak and Non Peak Analysis Time and Customer Distribution Analysis Anomaly Alert Smart Alert / Notification (Web Browser, SMS, Email) Performance Analysis |
Warranty 1 Year Manufacturer warranty |
Best For Corporate customers who need a powerful and flexible system that is capable of serving up to 20 departments without any geographical restriction (network ready). Users who want to improve their staff overall efficiency. Like Key Performance Index (KPI). |